Shipping Policy

Last Updated: [Date]

Processing Time

All orders are processed within [X-X business days]. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

Shipping Methods & Rates

Domestic Shipping (Within India):

Standard Shipping: [X-X business days] - ₹[amount] or FREE on orders over ₹[amount]
Express Shipping: [X-X business days] - ₹[amount]

International Shipping:

[Specify if you offer international shipping, rates, and delivery times, or state that you currently only ship within India]

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on the courier's website.

Shipping Address

Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address, please contact us immediately at [email].

Delivery Issues

Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please contact the shipping carrier to file a claim.

Damaged Items: If your jewelry arrives damaged, please contact us within [X days] of delivery with photos of the damage. We will arrange for a replacement or refund.

Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

Customs and Duties (International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.

Shipping Restrictions

We currently ship to the following locations: [List countries/regions you ship to]

We do not ship to P.O. boxes at this time.

Questions?

If you have any questions about shipping, please contact us at [email] or [phone number].